Refund Policy
Last updated: June 14, 2026
Credits are digital goods delivered instantly. This Refund Policy explains when you can request a refund for a credit purchase on sevio.tech.
1. Eligibility
You may request a refund within 14 days of purchase for unused credit packs.
If any credits from a pack have been used, refunds are not provided (or granted pro-rata at our discretion).
2. How payments and refunds are processed
Payments and refunds are processed by Paddle.com, our Merchant of Record. To request a refund, contact support@sevio.tech with your order ID, or contact Paddle directly via the receipt they emailed you.
3. Statutory rights
This policy does not affect mandatory statutory consumer rights where they apply.